Legal
Privacy policy
What personal data Meroviks collects, why it is collected, how long it is kept and the rights you hold over it.
What we collect
Account details you give us — name, date of birth, email address, country and province of residence. Verification documents where a withdrawal requires them. Contest activity: lineups, entries, results and balance movements. Technical data: IP address, device and browser, and the pages you requested.
Why we collect it
To operate your account and settle contests, which is performance of our contract with you. To meet legal obligations on age verification, territory restriction and anti-money-laundering. To keep the service secure and to prevent multi-accounting, which is our legitimate interest.
Location data
We check the country and province associated with your connection at registration and at each paid entry. We store the result of that check, not a location history.
Sharing
With our payment provider to process deposits and withdrawals, our identity-verification provider, our esports data provider (which receives no personal data from us), and hosting and email suppliers under contract. We do not sell personal data and we do not share it for advertising profiling.
Retention
Account and transaction records are retained for the period our anti-money-laundering obligations require, counted from account closure. Verification documents are deleted once the check they were supplied for has been completed and the retention period has run.
Your rights
You may request a copy of your data, correction of anything inaccurate, deletion where no legal obligation requires us to keep it, and restriction of processing. Write to the support address published on the support page. You may also complain to the data-protection authority where you live.
Cookies
Cookies are covered separately in the cookie policy, including how to change what you have consented to.